FAQs

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Q?

Do you offer a payment plan?

A.

We offer something even better. After your initial nonrefundable deposit, your balance doesn't have to be paid in full until 1 month before your event. You are welcome to make multiple payments between that time if you would like!

Q?

Do you require a deposit?

A.

Yes, we require a 50% nonrefundable deposit and our signed contract to book your day!

Q?

When can I expect my video to be completed?

A.

Your completed video will be shipped out to you within 8 weeks of your event date.

Q?

Can I choose the music for my highlight music video?

A.

Yes and we encourage to choose. However, to avoid copyright issues, we only use licensed music which we purchase from www.songfreedom.com and www.musicbed.com. We ask that you choose about 3 songs and let us make the final choice for your video to make sure the song matches your footage! You may also leave the song selection up to us and let it be a surprise!

Q?

Do you travel?

A.

We LOVE to travel! In fact, all our wedding videography packages include free travel up to 3 hours away from our home in Ashland, KY! We will also travel anywhere and everywhere to film your wedding, event, commercial, or promotional video!

Q?

Do you mic anyone during the ceremony?

A.

Yes, we will place a discrete lapel mic on the groom and the preacher.  Both mics are strong enough to pick up the brides voice.

Q?

How many cameras/videographers are included?

A.

Every package comes with 2 professional videographers. There will be a 3 camera set up during your ceremony and a 2 camera set up during your reception.

Q?

Is the video in HD?

A.

Your video will be shot in full 1080p HD.

Q?

How many hours of coverage are included?

A.

Our packages begin at 8 hours of coverage and go all the way up to 16 hours of filming.

Q?

How many copies do I get?

A.

All packages include 1 copy on a USB drive.  DVD and Blue-Ray copies are available for an additional fee.

Q?

How do I proceed?

A.

We would love to sit down with you face to face consult so that we can meet and answer any questions that you may have.  If you live far away and cannot make it to our home office or town, we can arrange a phone, skype, or facetime call (whatever you prefer) with you, and forms will be sent via mail.  You can contact us by simply filling out the contact form and we will be in touch with you!  You can also email us at TheRcSaylors@hotmail.com or call us at 304-840-1438.